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The Legal Department of the Future February 2016 LocalGovernmentLawyer26 The concept of obtaining more for less is not controversial but creation and implementation of a strategy to drive internal efficiency can be unless fully focused and clear. There are a number of continuous improvement models recommended by management consultants. The checklist right summarises the most simple to use in the context of contemplating the delivery of shared legal services. It is known as the DMAIC model and requires a sequential analysis of each of five stages define or identify the area for improvement measure analyse improve control. This process will need to be repeated in relation to each area for improvement. It is sensible to prioritise analysis of the key performance indicators KPIs for a legal department for example the core KPI of any legal department is the delivery of legal services. When arranging shared legal services previously provided by a number of different legal departments an immediate efficiency saving may be the adoption of common working practices. Remember that the tool is adaptable to fit any process and there are no constraints on how it can be used. If you would like to read more quality articles like this then register for a free 1 week trial of LexisPSL at www.lexisnexis.co.uken- ukproductspslfreetrial.page Improving internal efficiency The LexisPSL Local Government team provide a checklist for a continuous improvement model in the context of contemplating the delivery of shared legal services.