b'Its unfathomable to think that the KPIs, andcollaborative approach to contract the thinking and discussion around themdiscussions, says Rebecca would happen at any point other than preRees.procurement, said another delegate. TheyFeedback has need to be formulated in that design andconfirmed that market engagement stage, to ensure thatbidders are they\'re aligned with the specification, thevery questions in the tender documents and thatconcerned to they\'re workable. It is also of benefit to theunderstand whether client to receive feedback on the number andthe client is able to nature of the KPIs likely to be used. implement and monitor and In the new [post Procurement Act] world,manage the KPIs that they\'ve where we are required to set those KPIs andset so that all interests are aligned report against them, we will need to be goingunder the contract monitoring and out publicly annually as to how they aremanagement regime.working. And therefore they need to beToo much, too soon?achievable. So a client cant just think, "we\'ll think about the KPIs later.Here, again, the need for relevant and robustWe don\'t want KPIs to become KPIs is paramount. an industry within itself, Bidders, it was pointed out, will decide on thebecause if you have too many risk associated with a contract based, in part, on how confident they are that the contractor they\'re wrong, or bidders will be managed by the client competently.don\'t like them, or they want to Being able to evaluate the KPIs attached tovary them, it starts becoming the contract forms a key part of that judgement. about the KPIs themselves, rather than using them as tools A bid (or no bid) consideration of suppliers will be how confident they are that theto encourage effective service potential client will diligently manage thedelivery.contract and the KPI regime, as well as whether the client wants to adopt a 8'