Legal Services Board criticises differences in clarity of advice from regulators on conduct of litigation
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Hillside: Three years on
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Ombudsman finds fault with ‘number of aspects’ of council investigation into member conduct
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Ombudsman finds fault with London borough over “unreasonable” 24-hour notice offer to homeless single mother of accommodation 250 miles away
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Ombudsman finds housing association guilty of severe maladministration after resident left homeless following domestic violence
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Ombudsman finds issues with care calculations made by council
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Ombudsman finds Legal Aid Agency guilty of maladministration after rough sleepers fighting deportation order faced delays in funding for representation
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Ombudsman finds London borough guilty of severe maladministration in handling of complaint about leak
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Ombudsman finds severe maladministration after housing association left resident without heating and hot water
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Ombudsman finds severe maladministration after young family left with unsafe windows for 16 months
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Ombudsman finds severe maladministration at city council after new-born left living in damp and mould
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Ombudsman finds severe maladministration at city council over delayed repairs of extensive water leak
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Ombudsman finds severe maladministration at housing association in response to anti-social behaviour complaint
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Ombudsman finds severe maladministration for “excessive delay” in housing association removing resident from tenancy
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Ombudsman finds severe maladministration for Clarion in “tragic” noise case following death of resident who took his own life
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Ombudsman finds severe maladministration for inaction of council on disrepair
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Ombudsman finds six cases of severe maladministration at social landlord, launches special investigation.
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Ombudsman finds social landlord guilty of maladministration in handling of request for information as part of sale of property
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Ombudsman finds two cases of severe maladministration at London borough over failings in dealing with long-standing damp and mould complaint
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Ombudsman fires warning to councils over care charging and commissioning
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Ombudsman fires warning to councils over contracting out and accountability
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Ombudsman forced to review first set of complaints data it published on social housing in Wales
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