Ombudsman warns of collapse in public trust in planning enforcement without proper resourcing
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Housing Ombudsman launches investigation into anti-social behaviour and noise complaints
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Housing Ombudsman launches project on widening access to complaints with call for volunteers for expert group
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Housing Ombudsman launches special investigation into London borough over high maladministration rate
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Housing Ombudsman launches special investigations into three London landlords after rising maladministration rates
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Housing Ombudsman launches wider investigation into London borough after “ongoing failures”
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Housing Ombudsman makes four severe maladministration findings against major social landlord for "horrible" and "intolerable" conditions
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Housing Ombudsman makes performance data for social landlords public with new database
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Housing Ombudsman makes severe maladministration finding against London borough
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Housing Ombudsman names first Independent Reviewer of Service Complaints
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Housing Ombudsman orders London borough to pay £13k in compensation after six severe maladministration findings
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Housing Ombudsman publishes 'systemic framework' covering how it will deal with wider issues beyond individual disputes
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Housing Ombudsman publishes best practice guidance on complaints handling during COVID-19, postpones revised scheme
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Housing Ombudsman publishes new Complaint Handling Code
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Housing Ombudsman publishes new guidance on compensation
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Housing Ombudsman publishes report on use of complaint handling failure orders
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Housing Ombudsman publishes severe maladministration report on leaks
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Housing Ombudsman reaches 350 decisions on complaints against landlords in first three months
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Housing Ombudsman recommends £10,000 payment to two residents following ‘inexcusable’ failures by London borough
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Housing Ombudsman report for landlords on triage failings highlights case where children were unable to access bathroom for six months
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Housing Ombudsman report reveals leaseholders “left feeling isolated and exposed” by treatment from local authorities
Page 266 of 506
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