Legal Services Board criticises differences in clarity of advice from regulators on conduct of litigation
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Ombudsman takes councils to task over Disabled Facilities Grants processes
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Ombudsman takes school to task over errors in admissions appeals process
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Ombudsman tells city council to backdate direct payments and issue reminders to staff on care and support statutory guidance
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Ombudsman tells council to amend school transport policy after failure to act on earlier complaint
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Ombudsman tells council to pay £3k over delayed abatement notice
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Ombudsman tells council to pay £5,500 after 120 repairs raised for one household alone over four years
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Ombudsman tells council to refund improperly imposed fines for fly-tipping
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Ombudsman tells council to review complaints handling process
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Ombudsman tells council to review complaints handling process
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Ombudsman tells councils to be clear on purpose of visits to home-schooled children
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Ombudsman threatened council three times with witness summons amid concerns at resourcing of complaints function
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Ombudsman threatens council with legal action over lack of co-operation
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Ombudsman to take no action against councillor who attended remote meeting while driving
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Ombudsman unveils good practice guide for council officers on medical assessments for housing applications
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Ombudsman upholds 11 complaints against council over SEN provision in two years
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Ombudsman upholds 80% of complaints about Education and Health Care Plans
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Ombudsman upholds complaint by landlord over council advising tenants to stay in property after possession order
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Ombudsman upholds four in five of complaints about adult social care where it conducts investigation in detail
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Ombudsman upholds third complaint against council over support for boy with SEN
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Ombudsman urges council to apologise, pay £5k to foster couple who had children removed from their care
Page 921 of 1290
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