District and borough councils in Suffolk lodge complaint with monitoring officer of county over alleged "breaches" of publicity rules and advertising standards
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Ofsted warns of “fundamental mismatch” between scale of demand and level of resource in SEND system
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Ofsted wins appeal over fairness of complaints procedures in special measures cases
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Ofwat and Defra face legal action for sewage spills dating back to the 1990s
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Ofwat eyes £1m panel for Thames Tideway Tunnel and large-scale projects
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Older People's Commissioner calls for investigation into Welsh Government’s policy on testing in care homes
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Olympic park development body to see planning powers transferred back to councils
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Ombudsman “concerned” by London borough threat to close housing register application
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Ombudsman “encouraged” by response of city council to complaints-handling review
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Ombudsman accuses borough council of gatekeeping homelessness applications
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Ombudsman and council at loggerheads over failure to take homelessness application
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Ombudsman and council at loggerheads over whether transport policy for adult learners with special educational needs is in line with the law
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Ombudsman and Enforcement Conduct Board sign agreement to aid “better investigation” of complaints about bailiffs
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Ombudsman annual report reveals two-thirds of complaints upheld after detailed investigation
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Ombudsman appoints ‘Resident Panel’ of 1,500 people to provide insight into social housing
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Ombudsman asks council to reassess support for disabled man unable to go on holiday without his carer
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Ombudsman asks London borough to review how it deals with homelessness applicants who have been issued with section 21 eviction notice
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Ombudsman awards £40,000 in compensation to residents of London borough after council failings in damp and mould complaints
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Ombudsman awards over £18,000 compensation as Hammersmith & Fulham Council issued with seven findings of severe maladministration
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Ombudsman calls for “urgent review” of statutory complaints process for cases involving children after finding failings by two London councils
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Ombudsman calls for mandatory signposting of complaints system for all social care providers
Page 375 of 494
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