District and borough councils in Suffolk lodge complaint with monitoring officer of county over alleged "breaches" of publicity rules and advertising standards
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Ombudsman issues guide for dealing with children’s services statutory complaints
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Ombudsman issues guide to good administrative practice during coronavirus
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Ombudsman issues learning report for councils on fostering services
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Ombudsman issues reminder to councils of proper process for supporting vulnerable people at assessment meetings
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Ombudsman issues reminder to councils on duties to parents when asking them to leave family home during safeguarding investigations
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Ombudsman issues reminder to councils reminded to investigate housing concerns of private renters
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Ombudsman issues reminder to two councils on recording of reasoning during school admission appeals
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Ombudsman issues report on failures by council to meet Equality Act 2010 duties and make ‘reasonable adjustments’
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Ombudsman issues series of recommendations including £13,800 payment after council accommodated mother two hours from school for disabled child
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Ombudsman issues severe maladministration findings against major housing association
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Ombudsman issues special report on Catalyst Housing over ‘repeated failures’ indicative of wider service failure
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Ombudsman launches two more wider investigations into landlords following “persistent poor performance” over damp and mould complaints
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Ombudsman makes first referral to Parliament in eight years over Environment Agency failure to implement recommendations
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Ombudsman makes five severe maladministration findings against London borough, calls for “radical improvements”
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Ombudsman makes severe maladministration finding against city council after resident lived with damp for two years
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Ombudsman makes severe maladministration finding against council after family left "with unsafe and rotting windows"
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Ombudsman makes two severe maladministration findings against major social landlord over handling of temporary move for resident with vulnerabilities
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Ombudsman makes two severe maladministration findings for North West housing association on damp and mould case
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Ombudsman names eight landlords in new approach to highlighting and sharing learning from severe maladministration
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Ombudsman offers practical guidance to planners when recording decisions
Page 383 of 494
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