Commissioners praise improvements at Thurrock, flag local government reorganisation risk to progress
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Ombudsman raps council after girl with special educational needs left without vital therapy
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Ombudsman raps council after stroke survivor left without support she needed
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Ombudsman raps council for decision only to assess high priority deprivation of liberty cases
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Ombudsman raps council for delayed damp repairs, finds severe maladministration
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Ombudsman raps council for excessive delays in dealing with complaint by former looked-after child about children’s services
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Ombudsman raps council for failing to review care plan for five years, not adhering to statutory guidance
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Ombudsman raps council for leaving homeless family “in damp and cockroach-infested properties”
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Ombudsman raps council for leaving vulnerable man without enough care before he died
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Ombudsman raps council for not providing fair hearing for child denied free school transport
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Ombudsman raps council for severe maladministration over lengthy delays on window repairs
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Ombudsman raps council for taking 21 months to reassess care needs of vulnerable woman
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Ombudsman raps council for using incorrect information to place child on protection plan
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Ombudsman raps council over failure to complete agreed remedy
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Ombudsman raps council over handling of request for council tax relief during pandemic
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Ombudsman raps council which failed to help care users maintain their homes
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Ombudsman raps landlord over Equality Act failures, issuing of invalid section 21 notice
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Ombudsman recommends changes councils can make on housing allocations to improve services for disabled people
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Ombudsman recommends council review triaging procedures for Deprivation of Liberty Safeguards requests
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Ombudsman recommends county council pay nearly £7k after boy left without education for two years
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Ombudsman recommends new Housing Regulator for Wales after finding “systemic maladministration” by councils
Page 403 of 556
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